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What Happens During an Occupational Therapy Workplace Assessment?

ReturnWell

If you’ve never referred an employee before, it’s completely normal to ask:

“What actually happens during an occupational therapy assessment?”

Understanding the process helps you feel confident and ensures your employee gets the most from the support.

What Is a Workplace Assessment?

A workplace assessment looks at how an employee’s health, physical or mental, is affecting their ability to do their job.

The goal is simple:

To identify practical ways to support them to stay in or return to work safely and effectively.

Step 1: Referral and Initial Information

The process starts with a referral.

You’ll typically provide:

  • Basic employee details

  • Reason for referral

  • Any relevant background information

This allows the occupational therapist to understand the situation before making contact.

Step 2: Employee Assessment

The occupational therapist will speak directly with the employee, usually via video call or phone.

This conversation explores:

  • Current challenges at work

  • How their health is impacting day-to-day tasks

  • What support they feel they need

It’s a supportive, confidential discussion focused on practical outcomes.

Step 3: Work-Focused Analysis

The therapist will assess:

  • Job role and responsibilities

  • Workplace demands

  • Barriers to performance or return

This is where occupational therapists add real value, linking health with actual job requirements.

Step 4: Recommendations and Report

After the assessment, you’ll receive a structured report.

This typically includes:

  • Clear summary of findings

  • Practical workplace adjustments

  • Return-to-work recommendations (if applicable)

Guidance for managers

All recommendations are designed to be realistic and actionable.

Step 5: Implementation

You can then:

  • Put adjustments in place

  • Support a phased return to work

  • Use the report to guide conversations with the employee

  • In some cases, follow-up sessions may be recommended.

Is the Process Confidential?

Yes. Employee discussions are handled sensitively, and reports focus on:

  • Functional impact

  • Workplace recommendations

—not unnecessary personal detail.

Why It Works

Occupational therapy assessments are effective because they focus on:

  • Practical solutions, not just diagnosis

  • Real workplace context

  • Early intervention

  • Clear communication

Therapists are also regulated by the Health and Care Professions Council (HCPC), ensuring professional standards.

When Should You Arrange an Assessment?

You don’t need to wait for long-term absence.

Assessments are most effective when:

  • Issues are emerging

  • An employee is struggling at work

  • Someone is returning after absence

  • Managers need guidance

Make the Process Simple

We make it easy to arrange occupational therapy workplace assessments across the UK.

  • Fast referral process

  • Access to vetted professionals

  • Clear, practical reports

Submit a referral today or get in touch to learn more.