Example scenarios
The situations we can help with
One real case is shown below, with the employer's permission. The scenarios beneath it are illustrative: the people and details are invented, to show how an independent assessment turns a difficult situation into a practical plan.
A real case, shared with the employer's permission
Back to work after months off with an injury
The situation
A technical employee at a small business had been off work for several months after an injury. The employer wanted them back and the employee wanted to return, but nobody knew whether a phased return was realistic, what it should look like, or whether the role could be adapted while they recovered. The employer had no occupational health provider and nowhere obvious to turn.
What we did
The case was referred online and reviewed the same day, then assigned to an occupational therapist with relevant experience who assessed the employee remotely by video. The assessment looked at what the employee could manage now, what the job actually demanded day to day, and which adjustments would close the gap between the two.
The outcome
The report set out a phased return with practical adjustments the line manager could put in place straight away. It was delivered within three working days of the case being created, and the employee was back at work the following week with the recommended adjustments in place.
Why it worked
One referral, assessed, reported and closed inside a fortnight — no contract and no retainer. The employee reviewed and agreed the report before the employer saw it, which is why the plan they agreed is the one they followed.