Confident return-to-work decisions, backed by expert OTs
ReturnWell connects employers with qualified Occupational Therapists for structured mental health absence assessments — with clear recommendations, managed from start to finish.
Trusted by care homes, HR teams, and employers across the UK
HCPC-registered OTs
All providers verified
Fast turnaround
Typical 5–10 working days
Structured reports
Clear return-to-work recommendations
Employer-led process
You remain in control
The process
From case submission to clear recommendations
A structured, end-to-end process that gives you the clinical insight to support your employee and make confident return-to-work decisions.
You submit a case
Complete a structured intake form with details about the employee's role, absence, and your concerns. Takes about 10 minutes.
A qualified OT accepts
ReturnWell reviews your case and broadcasts it to eligible, verified Occupational Therapists. The first to accept takes it on.
Assessment is conducted
The OT liaises with you to schedule and conduct a comprehensive workplace assessment, typically by video or phone.
You receive a clear report
A structured report with practical return-to-work recommendations is delivered to your portal. Review, download, and act.
Services
Clinical insight for workplace decisions
Our OT-led service is specifically designed for employers dealing with mental health-related absence — clear, practical, and structured.
Mental health absence assessment
A thorough OT assessment exploring the employee's capacity, barriers to return, and workplace factors — delivering actionable recommendations.
Learn moreStructured return-to-work report
A clearly written clinical report outlining fitness for work, recommended adjustments, phased return plans, and review timelines.
Learn moreFollow-up case reviews
For cases requiring further review, additional assessments or clarifications can be requested directly through your portal.
Learn moreCare sector focus
Built for the challenges of care home management
Care homes face disproportionately high rates of staff mental health absence. ReturnWell is designed to give care sector managers a practical, structured pathway to manage these absences with clinical support — reducing burden on HR and keeping experienced staff in work.
- High-prevalence mental health absence support
- Understanding of care sector working conditions
- Guidance on role-specific adjustments and phased return
- Clear documentation for HR and management decisions
- Fast turnaround to reduce operational pressure
Example case summary
Employee
Senior Care Assistant · 14 weeks absent
Primary concern
Work-related stress and burnout
OT recommendation
Phased return over 6 weeks with adjusted hours and temporary supernumerary status. Review at week 4.
Report delivered in 7 working days
Why trust ReturnWell
Built for sensitive, high-stakes decisions
HCPC-verified providers
Every OT on our platform is verified against the HCPC register before acceptance. Credentials are reviewed and maintained.
Confidential and secure
All case data is handled in line with UK GDPR. Employee information is kept confidential and shared only with relevant parties.
Full audit trail
Every action on a case is logged and timestamped. You have a complete record for HR, legal, or insurance purposes.
Clear role boundaries
The OT provides clinical assessment. You retain the employment decision. ReturnWell coordinates — never oversteps.
What employers say
Trusted by HR teams across the UK
“ReturnWell gave us a structured approach to a situation we were genuinely unsure how to manage. The OT report was clear, practical, and helped us have a much more confident conversation with the employee.”
HR Manager
Care Home Group, South East England
“We'd been trying to manage a complex absence without proper clinical insight. ReturnWell sorted a qualified OT within days, and the report was exactly what we needed for our return-to-work plan.”
Operations Director
SME Employer, Midlands
“The portal is clean and easy to use. I could see exactly where my case was at every step, and the report was delivered faster than expected. Would absolutely use again.”
People & Culture Manager
Professional Services Firm, London
For Occupational Therapists
Join our provider network
ReturnWell is looking for qualified, HCPC-registered OTs with experience in workplace mental health. Flexible work, managed platform, fair pay.
- Flexible caseload around your existing work
- Fair, prompt payment on report delivery
- Managed admin — you focus on the clinical work
- Compliant platform with full documentation support
Average case-to-report turnaround
Assessments via video or phone
Case management handled for you
Platform integrity maintained
Ready to manage absence with more confidence?
Request your first assessment today and get a structured return-to-work plan from a qualified OT — managed start to finish.
Questions? Read our FAQ or contact us.