Pay per case.
No surprises.
No subscriptions, no retainers, no setup fees. You pay per assessment — and every case includes the full ReturnWell service from intake to report delivery.
Standard
Turnaround: 10–15 working days
Our standard assessment and report service — the right choice for most cases.
- HCPC-verified occupational therapist
- Remote or in-person assessment
- Structured return-to-work report
- Full case management
- Secure employer portal
- Audit trail included
Urgent
Turnaround: 5–7 working days
When you need answers faster. Same clinical standard — prioritised matching and delivery.
- Everything in Standard
- Prioritised OT matching
- 5–7 working day target
- Dedicated case handler
- Progress updates at each stage
Volume
Turnaround: Flexible
For organisations with multiple referrals per month. Discounted per-case rate.
- Everything in Standard
- Discounted per-case pricing
- Dedicated account manager
- Monthly reporting
- Priority case handling
- Custom onboarding
All prices exclude VAT. Invoices are issued on case completion.
Included in every case
No hidden extras
There's no premium tier required for compliance features, no add-ons for portal access, and no charge for communication or case management. Everything is included in the per-case fee.
FAQ
Pricing questions
When am I invoiced?
Invoices are issued on case completion — when the report has been delivered to your portal. You are not charged if a case is cancelled before assessment.
Is VAT included in the prices shown?
No. All prices shown are excluding VAT. VAT will be added to invoices at the prevailing rate.
What if I need to cancel a case?
You can cancel a case at any point before the assessment takes place at no charge. After the assessment has occurred, a partial fee may apply — your account manager will confirm this at the time.
Can we pay by invoice rather than card?
Yes. We issue invoices with 30-day payment terms as standard. We also accept purchase orders for organisations that require them.
Is there a minimum commitment?
No. There are no retainers, subscriptions, or minimum volumes. You submit cases as and when you need them.
How does volume pricing work?
If you expect to refer more than 5 cases per month, contact us to discuss a volume agreement. We offer discounted per-case rates for regular referrers.
Ready to submit your first case?
Create a free account in under two minutes. No payment required until a case completes.