What we offer

Clinical expertise.
Delivered fast.

Return Well provides structured remote assessments delivered by qualified UK clinicians, giving employers the insight they need to support absent employees and make confident return-to-work decisions across mental health, MSK, long-term sickness and occupational health.

Our services

Everything included in one managed service

There's no menu of add-ons. Every case comes with the full Return Well service , clinical assessment, structured report, and case management included.

Functional capacity assessment

A structured clinical assessment exploring the employee's current functional ability, barriers to return, and workplace adjustments that could enable a phased or full return.

  • Remote video or telephone assessment
  • Standardised clinical tools
  • Qualified UK clinician with the right specialism
  • 5–10 working days turnaround

Return-to-work report

A clear, structured written report with specific recommendations, not vague advice. Covers phased return timelines, workplace adjustments, and any further referrals indicated.

  • Consistent evidence-based format
  • Concrete recommendations
  • Defensible documentation
  • Suitable for HR and line managers

Verified clinician network

Every clinician on the platform is verified with their UK regulator (HCPC, NMC or equivalent) before their first case. You never need to check credentials yourself.

  • Live regulator register check
  • Indemnity insurance verification
  • CV and qualifications review
  • Ongoing compliance monitoring

Full case management

Return Well handles the end-to-end case lifecycle, from intake to report delivery. Your HR team submits the referral and receives the report. We manage everything in between.

  • Dedicated case portal
  • Status updates at each stage
  • Secure messaging
  • Audit trail for every action

Follow-up support

If a return-to-work plan needs revisiting after the initial report, we can arrange a follow-up assessment or supplementary recommendations.

  • Case re-opening on request
  • Supplementary written advice
  • Consistent assigned clinician
  • No additional admin for you

Every assessment is conducted by a qualified UK clinician — verified with their regulator and matched to your case's specialism.

How it works

Simple from start to finish

01

Submit a referral

Complete a short online form with the employee's situation and what you'd like assessed. Takes about 2 minutes.

02

Assessment booked

We aim to have an appointment offered within 2–3 working days of submission.

03

Assessment takes place

A qualified UK clinician with the right specialism conducts a confidential remote assessment by video or telephone.

04

Report delivered

A clear, structured employer report is delivered within 3–5 working days of the assessment.

Why Return Well

Different from traditional OH

Traditional OH providers rely on slow, in-person appointments and a pool of generalists. Return Well is fully remote, with cases matched to a clinician who has the right specialism — mental health, MSK, occupational health, or complex case management — so reports are faster and more practical to act on.

Traditional OH
Return Well
Network
Pool of generalists assigned at random
Cases matched to a clinician with the right specialism
Wait times
Longer wait times, weeks to months
Fast access, assessment within 2–3 working days
Format
In-person clinic appointments, slow to schedule
Fully remote video and telephone, flexible to book
Approach
Medical focus, diagnosis-led
Functional workplace focus, what can they do at work?
Recommendations
Generic advice, not always implementable
Clear, actionable plans, designed for real workplaces
Reporting
Clinical language, hard for managers to act on
Manager-ready reports, clear, structured, decision-focused

Ready to support your first case?

Submit a referral today. Assessment within 2–3 working days. Report delivered within 3–5 working days. No contracts.