What we offer

One assessment.
A clear plan to get them back to work.

Get a struggling or absent employee assessed and a clear, practical plan in days. Every case is handled by an HCPC-registered clinician, so you can reduce absence, support your employee and make confident, defensible decisions — no in-house occupational health needed.

  • HCPC-registered clinicians
  • Independent & impartial
  • GDPR-compliant
  • UK-wide
  • Employee consent-based

Our services

Everything included in one managed service

There's no menu of add-ons. Every case comes with the full Return Well service — clinical assessment, structured report and case management included.

Functional capacity assessment

  • Remote video or telephone assessment
  • Standardised clinical tools
  • Qualified UK clinician with the right specialism
  • 5–10 working days turnaround

Return-to-work report

  • Consistent evidence-based format
  • Concrete recommendations
  • Defensible documentation
  • Suitable for HR and line managers

Verified clinician network

  • Live regulator register check
  • Indemnity insurance verification
  • CV and qualifications review
  • Ongoing compliance monitoring

Full case management

  • Dedicated case portal
  • Status updates at each stage
  • Secure messaging
  • Audit trail for every action

Follow-up support

  • Case re-opening on request
  • Supplementary written advice
  • Consistent assigned clinician
  • No additional admin for you

Every assessment is conducted by a qualified UK clinician — verified with their regulator and matched to your case's specialism.

How it works

Simple from start to finish

01

Submit a referral

Complete a short online form with the employee's situation and what you'd like assessed. Takes about 2 minutes.

02

Assessment booked

We aim to have an appointment offered within 2–3 working days of submission.

03

Assessment takes place

A qualified UK clinician with the right specialism conducts a confidential remote assessment by video or telephone.

04

Report delivered

A clear, structured employer report is delivered within 3–5 working days of the assessment.

Why Return Well

Different from traditional OH

Traditional OH providers rely on slow, in-person appointments and a pool of generalists. Return Well is fully remote, with cases matched to a clinician who has the right specialism — mental health, MSK, occupational health, or complex case management — so reports are faster and more practical to act on.

Traditional OH
Return Well
Network
Pool of generalists assigned at random
Cases matched to a clinician with the right specialism
Wait times
Longer wait times, weeks to months
Fast access, assessment within 2–3 working days
Format
In-person clinic appointments, slow to schedule
Fully remote video and telephone, flexible to book
Approach
Medical focus, diagnosis-led
Functional workplace focus, what can they do at work?
Recommendations
Generic advice, not always implementable
Clear, actionable plans, designed for real workplaces
Reporting
Clinical language, hard for managers to act on
Manager-ready reports, clear, structured, decision-focused

Ready to support your first case?

Tell us about the situation — no account, no obligation. Assessment within 2–3 working days, report within 3–5. No contracts.

Discuss a Case