Clinical expertise.
Delivered fast.
ReturnWell provides structured occupational therapy assessments that give employers the clinical insight they need to support absent employees and make confident return-to-work decisions.
Our services
Everything included in one managed service
There's no menu of add-ons. Every case comes with the full ReturnWell service — clinical assessment, structured report, and case management included.
Functional capacity assessment
A structured clinical assessment exploring the employee's current functional ability, barriers to return, and workplace adjustments that could enable a phased or full return.
- Video or in-person assessment
- Standardised clinical tools
- HCPC-registered OT
- 5–10 working days turnaround
Return-to-work report
A clear, structured written report with specific recommendations — not vague advice. Covers phased return timelines, workplace adjustments, and any further referrals indicated.
- Consistent evidence-based format
- Concrete recommendations
- Defensible documentation
- Suitable for HR and line managers
HCPC verification
Every provider on the ReturnWell platform is verified against the HCPC register before their first case. You never need to check credentials yourself.
- Live HCPC register check
- Indemnity insurance verification
- DBS certificate on file
- Ongoing compliance monitoring
Full case management
ReturnWell handles the end-to-end case lifecycle — from intake to report delivery. Your HR team submits the referral and receives the report. We manage everything in between.
- Dedicated case portal
- Status updates at each stage
- Secure messaging
- Audit trail for every action
Urgent assessments
When a situation requires faster action, our urgent track targets assessment and report delivery within 5–7 working days.
- Prioritised matching
- 5–7 working day target
- Same clinical standard
- Clear escalation process
Follow-up support
If a return-to-work plan needs revisiting after the initial report, we can arrange a follow-up assessment or supplementary recommendations.
- Case re-opening on request
- Supplementary written advice
- Consistent assigned OT
- No additional admin for you
How it works
Simple from start to finish
Submit a referral
Complete a short online form with the employee's situation and what you'd like assessed. Takes under 10 minutes.
We match an OT
ReturnWell matches the case to a verified, available OT with the right specialisms and regional availability.
Assessment takes place
The OT contacts the employee to arrange the assessment — remote or in-person, based on your needs and theirs.
Report delivered
You receive a structured, actionable report in your portal. Ready to share with line managers and HR.
Ready to support your first case?
Create a free account and submit a referral today. Most cases are matched to an OT within one business day.